How Can VoIP Be Used as A Marketing Tool?
How Can VoIP Be Used as A Marketing Tool? VoIP can often be an overlooked area of your business where you can really use the opportunity to create leads and generate new business. Whether your business takes many calls per day, or just a few per week. By not [...]
5 Reasons You Have Poor Customer Service Experience
5 Things That Show You Have Poor Customer Service Experience and What You Can About It Unsatisfied customers The first reason for client loss is poor customer service, which can result in disgruntled customers who refuse to buy from you again. Customers must feel cared for and appreciated; otherwise, [...]
The BT Switch Off in 2025
The BT Switch Off in 2025 What is the reason for discontinuing ISDN and PSTN? The quick version is that they are outdated legacy technology with accompanying maintenance costs and disadvantages. The public switched telephone network (PSTN) transports analogue voice data over copper wires. Although substantially enhanced over the [...]
Hybrid Work Environment – The Future is Here
Hybrid Work Environment – The Future is Here Organizations are increasingly embracing the idea of a hybrid work environment to gain benefits in both efficiency and engagement. This means that companies are getting rid of the traditional work culture where employees report to an office every day and instead [...]
The Benefits of VoIP and Hosted Voice for Business
The Benefits of VoIP and Hosted Voice for Business Every company needs a way to connect with its customers. Hosted Voice for Business is the best solution for any company that wants to make customer-facing communications more efficient and effective. What is VoIP and Hosted Voice? [...]
Are You Paying Too Much For Your Calls?
Are You Paying Too Much For Your Calls? Allow us to introduce Ninkasi, a complete telephony service from Greenlight Telecoms that’s easy to use and comes with a host of premium features as standard! Plans from as little as £7.00 per month per business user. . Ninkasi [...]